How it works

A restaurant growth system — not just software

From your first sign-up to your first repeat customer, Tablefllow is a straight line. Here's the full flow: what you do, what runs on autopilot, and what shows up on your phone.

60-second overview

You sign up, complete a short onboarding, upload your menu, print your QR posters, and go live. From there, every order captures a customer, every completed order triggers a review request, and every idle customer gets automatically re-engaged. You pay 7% only on the orders Tablefllow processes. No monthly fee, no per-seat pricing, no lock-in.

The 6-step journey

1

Sign up in 90 seconds

Email or Google. No card, no sales call. You're inside the dashboard before your coffee lands.

2

5-step onboarding wizard

Restaurant name, contact, branding, hours, currency, logo. Tablefllow generates your public URL: tablefllow.com/r/your-slug.

3

Build your menu

Categories, items, modifiers, hero photos, sale pricing, station assignments. AI Menu Studio rewrites weak descriptions in one tap.

4

Print QR posters

Ordering, Booking, Referral — customized headline, color band, and tagline, saved as themes. Download high-res PNG or A4 PDF.

5

Go live

Publish your storefront. Share via WhatsApp, Instagram bio, receipt footer. Guests order at the table, for takeaway, or delivery.

6

Grow with automations

Birthday offers, review requests, abandoned-cart recovery, win-back sequences — all triggered by real events, not batch jobs.

A day in the life

Four perspectives, one lunch service.

The guest
  • 12:04 — scans the QR at table 6
  • 12:05 — orders doubles + a mango lassi
  • 12:22 — food arrives; taps 'add another'
  • 12:44 — one-tap 5★ rating routes to Google
The kitchen
  • 12:04 — new ticket lands on the Grill station
  • 12:12 — advances to 'preparing' — timer starts
  • 12:20 — marks ready; server phone buzzes
  • 12:22 — order marked served, ledger records 7%
The owner
  • 12:00 — glances at live revenue on phone
  • 12:30 — reviews low-stock alert on the beef patty
  • 14:00 — approves AI-drafted Thursday broadcast
  • 22:00 — earnings dashboard shows the day's commission
The driver
  • 12:40 — assigned drop; address + phone in-app
  • 12:44 — one tap 'on the way' → SMS to guest
  • 13:02 — 'delivered' → guest asked to rate
  • 13:03 — payout accrued to driver ledger

The surfaces you'll actually use

Realtime order board

4-lane Kanban — New, Accepted, Preparing, Ready. Supabase Realtime pushes updates in under 200ms. New orders play a soft chime.

Kitchen tablet mode

Dark UI, XL type, high contrast. Station-filtered lanes so the Grill sees Grill and the Bar sees Bar. Aging tickets fade amber then red.

Guest storefront

PWA-installable, mobile-first. QR ordering, table numbers auto-tagged, WhatsApp checkout summary, order tracking with realtime status.

Admin dashboard

Role-aware sidebar for Owner, Manager, Staff. Operations, Menu, Growth, and Setup grouped by workflow, not by feature.

Automations engine

Set once, run forever. Every automation is opt-in and editable.

Birthday offers

Sent 7 days early, 'you + a guest', 14-day expiry. Redemption rates 3–4× a random discount code.

Abandoned cart

15/60/24 sequence via WhatsApp or SMS. Recovers 18–34% of abandoned baskets in real deployments.

Win-back

60/90/120-day sequence. Escalates from a soft nudge to a real perk to a last-touch, then archives.

Review loop

4–5★ deep-link to Google, 1–3★ route to your inbox as private feedback. AI drafts your replies.

Lifecycle broadcasts

Thursday weekend teaser, Monday lunch push, holiday campaigns. Caribbean holiday templates included.

Onboarding reminders

New restaurants get nudged via WhatsApp/SMS + in-app bell until every First 100 milestone is complete.

The AI toolkit

AI Menu Studio

Menu engineering, sensory-word rewrites, seasonal swap suggestions, price-point analysis.

AI Concierge (guest)

Grounded in your live menu — recommends dishes, respects allergens, upsells the highest-margin add-on.

AI Review Manager

Drafts a warm, specific reply for every review. You tweak and send in seconds.

AI Growth Assistant

Weekly campaign briefs written from your data: who to target, what to send, when to send it.

The commission model, plainly

$0
Monthly software fee
7%
Commission on order subtotals only
You
Own the customer, the data, and the brand

The 7% applies to the order subtotal for successful orders processed on Tablefllow. Tips, tax, and delivery fees are excluded. If a customer orders directly with you outside the platform, we take nothing. We win when you win.

FAQ

Ready to walk this yourself?

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