How a fine-dining spot like Town Restaurant (Port of Spain) could use Tablefllow

A prix-fixe operator's playbook: reservations, wine-club loyalty tiers, and how a chef's-tasting menu becomes an automation.

Illustrative playbook

This is an educational example. Tablefllow is not affiliated with Town Restaurant. The playbook is based on the venue's publicly known concept as a Port of Spain fine-dining destination.

A modern Trini fine-dining room has three problems that Tablefllow directly addresses: capturing walk-in guest data, running a wine-club tier without a spreadsheet, and turning a chef's tasting into a repeatable event, not a one-off.

Reservations that behave like a fine-dining book

Time slots every 15 minutes, capacity per slot, private-room upsell.
Deposit required for parties of 6+ — captured via bank transfer.
Auto-SMS 24h before with confirmation + dietary questionnaire.

Wine-club loyalty tier

Create a 'Cellar Club' loyalty tier that unlocks after $2,000 TTD in a rolling 6-month window. Perks: priority booking, birthday tasting, invite to the twice-yearly release dinner. Tablefllow tracks spend automatically off every closed check.

The tasting-menu automation

When the chef announces a new tasting, one broadcast to 'Cellar Club, last visit < 90 days' typically fills 40% of seats before it hits Instagram.